Registered nanoCAD users are entitled to free technical support during the use of the software. Free technical support is provided by nanoCAD's community through the Nanosoft forum (forum.nanocad.com). Nanosoft professionals and partners are also part of the community.
Customers with valid nanoCAD Plus subscriptions are entitled to have Priority Support provided via email (firstname.lastname@example.org) and our help-desk. Of course, they also can visit the Nanosoft forum (forum.nanocad.com).
Please be aware that Nanosoft has no support provided by phone.
Step 1. The first click. Click the Download nanoCAD button, then enter your name and email address
Step 2. Check your email. You will receive 2 emails from email@example.com. The first one contains a nanoCAD download link, and the second one contains your login, password and nanoCAD serial number. Click the download link in the first email to begin downloading nanoCAD.
Step 3. Installation. Begin installation by running the package you have downloaded. Enter the product serial number when prompted.
Step 4. Registration and activation. You should register and activate nanoCAD to use it without limitations. To do this, run the Registration Wizard program, either at the end of the setup process, or when you start nanoCAD. Registration and activation are free.
If you have any difficulties or issues related to installation:
If you forgot your password: click here and we'll send it to you.
If you forgot your nanoCAD Serial Number: Try to search your email inbox (and junk mail box) first for a message from firstname.lastname@example.org with subject "[nanoCAD.com] Your Serial Number, Login and Password". If you can't find it, click here and we'll resend it to you.