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nanoCAD FAQ

Frequently Asked Questions

Personal account on nanocad.com

nanoCAD Plus/Pro and other commercial products

Free nanoCAD

Want to lean more? Read nanoCAD 'How-to' articles.

Is there a license transfer utility to move a workstation license from one computer to another?

No, the workstation license cannot be moved between computers. If your computer breaks down or if you have purchased a new one, then please send an email to support@nanocad.com with a description of the problem and the software serial number.
 
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I've bought a network license. How do I activate it?

Download the License Server from our Web site at https://nanocad.com/products/plus/download/ (for nanoCAD Plus) or from our FTP server at ftp://ftp.nanocad.com/ls/LicServSetupEng-94.zip. Run LicServSetup.exe, and then request a license file from us. Once the make sure that the server service is running. Click Next.

Now you need to connect nanoCAD product to the license server: run the Registration Wizard with the shortcut or by entering "c:\\Program Files (x86)\\Nanosoft\nanoCAD x.x\\RegWizard.exe" and then choose "Connect to License Server" option.

Finally, specify the name of your server. Repeat this step on each workstation that has nanoCAD product installed.

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How can I pay for a nanoCAD license?

We accept payment by PayPal and wire transfers.

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I don't have PayPal account, what to do?

When PayPal is not available in your country, or if you do not wish to use PayPal, then you can pay us by wire transfer. Follow these steps:
1. Start a new order at our Market http://market.nanocad.com/ page.
2. Choose the "I need invoice" option, and then fill out the form. 
3. Click "Purchase Now." You will receive an email from us with the invoice, which contains our bank information. 
4. Do the wire transfer, and then send us your bank's confirmation. 
5. Once we receive the confirmation, we will add the license to your account, and then you can license nanoCAD.

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Can I pay for a nanoCAD product license with a credit card?

Yes, but through PayPal. In some countries, PayPal allows to you to pay with a credit card, without you needing to create a PayPal account.

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What is the difference between your one- and three-year subscriptions?

We provide subscriptions that run for either one year or three years. Subscriptions include technical support and upgrades.

With the one-year subscription, you can fully use nanoCAD for a year, as well as receive all upgrades released during the year at no charge.

The three-year subscription includes a perpetual license. You can use it forever and receive upgrades to new versions as they come available during the three years.

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I would like to buy a permanent license.

To obtain a permanent license, purchase a three-year subscription, which includes the permanent license, on top of giving you three years of updates and support free. The permanent license of nanoCAD products lets you run the software in perpetuity.

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Does nanoCAD stop working when my subscription expires?

When you have a one-year subscription, the program stops working at the end of the subscription period.

When you have a three-year subscription, the program will keep on working after the three years; you will not, however, be able to update the software to newer versions for free.

In both cases, you should purchase another subscription to keep receiving updates and, in the case of one-year subscriptions, to keep using the software.

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I want to upgrade from nanoCAD Plus to nanoCAD Pro. Or, I bought the network license but wanted the workstation license

Please send a message to our Support Center at support@nanocad.com, and tell us the changes you would like to make. Don't forget to include your order number in message.

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Can I upgrade nanoCAD to new versions after three years?

The three-year subscription includes three years of free upgrades. If you wish to upgrade nanoCAD product to a new version after this period, you should purchase another subscription, either for one year or three.

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I didn't get a serial number after I made my payment

If you paid by PayPal, then log into your personal account at the https://nanocad.com/personal/ Web site. Your subscription(s) and serial number(s) are listed in the "My Subscriptions" section.

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I paid by wire transfer but I didn't get a serial number

You should send your bank's confirmation of payment to our Support Center at  support@nanocad.com. In the email message, include your order number.

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Can nanoCAD be used for commercial, educational and other purposes for free?

Yes. nanoCAD is free software. There are no catches, gotchas, or tricks. If you install it without registering and activating it, you may only use it for educational and evaluation purposes. But, once you have registered and activated it, you may use it for commercial, professional, for-profit, or non-profit purposes, as an individual or a business. Registration and activation are free and you will be granted a one-year renewable license for nanoCAD.
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What is the difference between Workstation and Network nanoCAD Plus subscriptions?

  • nanoCAD Plus with a Workstation Subscription can be used on a single computer only. License can’t be transferred.
  • nanoCAD Plus with a Network Subscription can be used on any computer on the local network. It requires an installation of the License Server (supplied). Read this: How to Activate Network License.  
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How do I register and activate nanoCAD?

See detailed instructions on how to install and register nanoCAD.
   
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Why should I register nanoCAD?

Registration and activation are not required to run nanoCAD. If not activated, nanoCAD will run in Demonstration mode. In this mode nanoCAD is fully functional, but a “Demo version” watermark will stamp will appear on any prints you make. Under the terms of the software license, when running nanoCAD in Demonstration mode, you may only use it for educational and evaluation purporses.

If you wish to use nanoCAD for commercial, professional, or other purposes, you must register and activate it—at no cost. Once you do this, your copy of nanoCAD will be activated for one year. (You may renew that activation when it expires, or update for free to the newest version of nanoCAD.) More on nanoCAD registration-->.
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My nanoCAD license expired. How to renew it?

If you a nanoCAD Plus user
You should renew your subscription. Go to the market.nanocad.com to purchase it.
If you a user of free nanoCAD
Consider updating to the new version of the nanoCAD as a preferable option. New version of the nanoCAD has more features, is more stable, and is a recommended update. And it's free.
To get new version of the nanoCAD, click the 'Download nanoCAD' button. To read more on nanoCAD features-->
If you still want to renew your existing nanoCAD license, you can do it with the Registration Wizard (Under the Windows Start Menu, choose Nanosoft->nanoCAD Eng->Registration Wizard). 
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I forgot my password

No problem. There is a 'Forgot password?' link at the a bottom of each page in this web site. Click on it and your password will be sent to you by email.

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I forgot my nanoCAD Serial Number

Try to search your email inbox (and junk mail box) first for a message from support@nanocad.com with subject "[nanoCAD.com] Your Serial Number, Login and Password". If you can't find it, click here and we'll resend it to you.
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Why is nanoCAD free, when similar programs cost a lot of money?

A big part of our business is CAD applications development for various industries. We developed nanoCAD because we needed a high-performance, reliable, compatible, and economical CAD platform on which we could build these applications.

We give nanoCAD away because it makes good sense. It lets our customers stop worrying about how many copies of CAD software they're using, and simply give a copy of nanoCAD to everyone in the company who might need CAD.

Of course, you might wonder how we can stay in business giving software away. Of course, we don't give all our software away.

  • We sell a large number of advanced CAD applications that run on the nanoCAD platform. You may visit http://nanocad.com/page/nanoApps to see a list of some of our applications. Many are being updated to support international languages and standards.
  • We partner with other software developers who use nanoCAD as a platform for their CAD applications. (We make building on nanoCAD easy, by providing free membership in the nanoCAD Developers Club.) And,
  • We sell subscriptions to nanoCAD Plus, a premium version of nanoCAD, with a suite of advanced features. A subscription to nanoCAD Plus includes updates, and priority online support, and is very affordably priced. If you want to support our efforts consider to purchase nanoCAD Plus subscription on the market.nanocad.com

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How to allocate more RAM for nanoCAD?

If you want the Windows 32-bit operating system to allocate more RAM for nanoCAD, select the “3Gb” option. Read more in the article:: Enabling 3GB switch on Windows Vista™, Windows 7 or Windows XP.
If you want to forget about memory limitations for your work consider to purchase nanoCAD Plus subscription of a native 64-bit version. It gives you a freedom and it is inexpensive. Visit our nanoStore at market.nanocad.com

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How can I improve productivity with nanoCAD?

Many of the productivity tips that you'll find on the web about AutoCAD also apply to nanoCAD. We recommend using customization, including drawing templates, right-button menus, Autocomplete, and custom scripts and custom commands created with the use of nanoCAD API.

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